What to Know Before Trusting Someone with Your Pup
Leaving your dog in someone else’s care, whether for a day or an extended stay, is a big decision. As pet parents, we want to be confident that our pups are safe, happy, and well cared for. At Puppy Play and Stay, we believe transparency builds trust, which is why we offer features like live webcams and open communication to give you peace of mind.
Here are the Top 5 Questions you should ask any dog daycare or boarding facility before you book:
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Can I See Where My Dog Will Be Staying?
A reputable facility should be happy to give you a tour, show you the play areas, kennels, and rest zones, and answer any questions about cleanliness and safety. If you can’t visit in person, ask for photos or videos.
At Puppy Play and Stay, we go a step further—with live-streaming webcams available during daycare hours, so you can check in on your dog anytime, from anywhere.
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What Are the Staff Qualifications?
You want to know who will be watching your dog and how many dogs each staff member is responsible for. Trained staff should know how to read dog body language, manage group play safely, and respond to emergencies.
Our team at Puppy Play and Stay is trained in dog behavior, first aid, and playgroup management. We maintain a low dog-to-staff ratio to ensure every pup gets attention.
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How Are Dogs Grouped for Play?
Not all dogs get along. A great daycare doesn’t take a one-size-fits-all approach. Ask how they assess temperaments and organize playgroups.
We carefully evaluate each dog before they join group play and create playgroups based on size, energy level, and personality. Safety and compatibility come first.
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What Happens in an Emergency?
Whether it’s a minor scrape or something more serious, you need to know the plan. Is there a vet on call? Will they contact you right away?
At Puppy Play and Stay, we have detailed emergency protocols and partner with a nearby veterinary clinic. You’ll be contacted immediately if anything arises and with our webcams, you’re never completely out of the loop.
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What’s a Typical Day Like?
Daily routines can vary. Ask about playtime, nap time, feeding schedules, and enrichment activities. A structured day helps reduce stress and boredom.
We keep our dogs on a balanced schedule of play, rest, and interaction. Whether they’re here for daycare or an overnight stay, your dog’s day is designed to keep tails wagging.
Trust Comes From Transparency
We know it’s not easy to leave your dog behind. That’s why we believe in open doors (and webcams). At Puppy Play and Stay, we treat every dog like family and we want you to feel just as comfortable as your pup does.
Ready to tour our facility? Contact us today to schedule a visit or learn more!
